Effective Date: July 18th, 2025
Welcome to ConfettiZone.com. Please read these Terms of Service carefully before using our website or purchasing our products. By accessing or using any part of our website, you agree to be bound by these terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

1. Overview

ConfettiZone (“we,” “us,” “our”) operates the website located at https://confettizone.com. These Terms of Service (“Terms”) govern your access to and use of our website, including any content, functionality, and services offered.

2. Eligibility

To purchase from our site, you must be at least 18 years old or the legal age of majority in your state or province of residence. By using our site, you represent and warrant that you meet all eligibility requirements.

3. Products & Pricing

We sell a wide range of confetti products, including metallic, tissue, biodegradable, flame-resistant, and water-soluble confetti, as well as cannons and accessories.

  • All prices are listed in USD.
  • We reserve the right to modify or discontinue any product without notice.
  • Prices, product descriptions, and availability are subject to change without notice.

4. Orders & Payment

Orders are placed through our secure checkout system. We accept major credit cards and PayPal. By submitting your payment, you agree to provide accurate billing information and authorize us to charge the total order amount.

We reserve the right to cancel or refuse any order at our discretion, including orders that appear to be placed by resellers or distributors without prior approval.

5. Shipping

  • We offer free shipping on U.S. orders over $100 (continental U.S. only,Excluding rentals).
  • Shipping times vary by location and carrier (USPS, UPS, FedEx).
  • ConfettiZone is not responsible for packages lost or stolen after confirmed delivery.
  • International customers are responsible for any customs fees, duties, or taxes.

6. Returns & Refunds

If you are not completely satisfied with your purchase, you may return unopened and unused products within 30 days of delivery.

  • A 10% restocking fee may apply.
  • Shipping costs are non-refundable.
  • Returned items must be in original packaging and condition.
  • Custom, bulk, or seasonal items may not be eligible for return.

To request a return, contact us at: [email protected]

7. Cancellations & Changes

Orders may be canceled or modified only if they have not yet been processed or shipped. Please contact us immediately if you need to make a change.

8. Use of Products

Customers are responsible for ensuring that confetti use complies with all local regulations and venue policies. ConfettiZone is not liable for any damages or injuries resulting from improper use of products.

9. Intellectual Property

All content on this site, including but not limited to text, images, product names, graphics, and logos, is the property of ConfettiZone or its content suppliers and protected under copyright and trademark laws. You may not reproduce or exploit any part of the site without express written permission.

10. Limitation of Liability

To the fullest extent permitted by law, ConfettiZone shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

  • Use of or inability to use the website or products;
  • Errors or omissions in content;
  • Delays in delivery;
  • Unauthorized access to your information.

11. Indemnification

You agree to indemnify and hold harmless ConfettiZone, its affiliates, officers, employees, and suppliers from any claims, liabilities, damages, or costs arising from your use of our website or violation of these Terms.

12. Assumption of Risk, Product Use & Legal Disclaimer

By accessing, purchasing from, or using ConfettiZone.com, you expressly acknowledge, understand, and agree to the following:

Assumption of Risk

All products sold by ConfettiZone.com, including but not limited to confetti, party supplies, decorations, novelty items, and related products, are purchased and used at the customer’s own risk. Customers assume full responsibility and liability for the proper selection, use, handling, storage, and disposal of all products.

ConfettiZone.com makes no representations or warranties regarding suitability for a particular purpose beyond what is expressly stated on the applicable product listing.

Product Use & Safety

Customers are solely responsible for determining whether products are appropriate, safe, and lawful for their intended use. ConfettiZone.com shall not be held liable for misuse, improper use, failure to follow instructions, failure to supervise minors, or use in prohibited environments or conditions.

If any product is consumable, edible, or may come into contact with food, the customer is solely responsible for verifying ingredients, allergens, regulatory compliance, and suitability for consumption.

Order Accuracy & Inspection

Customers are responsible for reviewing and confirming all order details prior to checkout, including but not limited to item selection, quantities, colors, sizes, personalization, and shipping information.

Upon delivery, customers must inspect all items immediately. Any claims for missing items, incorrect items, or damaged goods must be reported within a reasonable time after delivery. Failure to do so constitutes acceptance of the order as delivered.

Acknowledgment of Potential Errors

While ConfettiZone.com strives for accuracy, customers acknowledge that clerical, fulfillment, or packaging errors may occur. Any verified issues will be addressed solely in accordance with ConfettiZone.com’s posted return, refund, and exchange policies, which shall serve as the exclusive remedy.

Limitation of Liability

To the maximum extent permitted by applicable U.S. law, ConfettiZone.com, its owners, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to personal injury, property damage, loss of profits, event disruption, or emotional distress, arising from the purchase, possession, or use of any product.

In no event shall ConfettiZone.com’s total liability exceed the total amount paid for the product(s) giving rise to the claim.

Indemnification

You agree to defend, indemnify, and hold harmless ConfettiZone.com from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your purchase, use, misuse, resale, or distribution of any product.

Governing Law (Supplemental)

This section shall be governed and interpreted in accordance with the laws of the United States and the State in which ConfettiZone.com operates, without regard to conflict of law principles.

13. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the state or federal courts located in Dallas County, Texas.

14. Changes to Terms

We reserve the right to update or change these Terms at any time. Updates will be posted to this page with the revised effective date. Your continued use of the site after changes have been made constitutes your acceptance of the new Terms.

15. SMS Terms Of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Confetti Zone LLC. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at https://confettizone.com/privacy-policy/. Message HELP for help. Reply STOP to any message to opt out.

1. SMS Consent Communication

Confetti Zone LLC respects your privacy. The phone numbers collected through our SMS consent process will only be used for authorized communication from Confetti Zone LLC. We do not share or sell phone numbers to third parties for marketing purposes.

2. Types of SMS Communications

By consenting to receive SMS messages from Confetti Zone LLC, you agree to receive messages including but not limited to:

  • Marketing and Promotional Messages
    Example:
    “Hello! This is Confetti Zone—check out our latest confetti deals! Reply STOP to opt out of SMS messaging at any time.”

  • Order and Delivery Updates (if applicable)

  • Customer Support and Event Reminders

3. Message Frequency

The number of SMS messages you receive will vary based on your interaction with Confetti Zone LLC. Typically, you may receive up to 5 messages per week, which may include promotions, event updates, or support messages.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your wireless carrier’s pricing plan. Fees can vary for domestic versus international SMS services. Confetti Zone LLC is not responsible for these charges.

5. Opt-In Method

You may opt in to receive SMS messages from Confetti Zone LLC by:

  • Checking the SMS consent box during online checkout or account signup.

  • Completing a web form that includes clear consent language for SMS.

  • Providing verbal or written consent during customer support interactions (where applicable).

6. Opt-Out Method

You can stop receiving SMS messages at any time by replying STOP to any message received from Confetti Zone LLC.
Alternatively, contact our support team to request removal from the SMS list.

7. Help and Support

If you need assistance or are experiencing technical issues with SMS messaging:

8. Additional Options

If you do not wish to receive SMS communications, you can simply choose not to check the SMS consent box on our forms or checkout pages.

9. Standard Messaging Disclosures

16. Contact Us

If you have any questions about these Terms or need assistance with your order, please contact us:

ConfettiZone Support Team

Email: [email protected]